Everyone's got questions! Here are a few of the common ones, hopefully we can provide some answers!
Parking is available at each tour’s starting location. After your purchase tickets, you’ll receive emails with meeting points and parking options in the area.
Yes, the majority of our tours are kid-friendly. We encourage children to join most of our tours and reduced pricing may be offered in some cases. We can substitute non-alcoholic beverages on food tours that stop at breweries.
Absolutely not! Our food tours combine architectural commentary, historical facts, local culture and culinary insight. You’ll be eating our amazing foods while taking in the sites and learning all about the Island from a local guide.
Please be sure and let us know if you (or anyone in your group) has a dietary restriction (e.g. vegetarian, diabetic, allergy, etc.) when you purchase your tickets. As long as we know in advance, we can try and accommodate your needs.
Yes, advance ticket purchase is required. Events typically sell out quickly. To maximize your chances of getting the date, time, and number of tickets you prefer, please book well in advance.
We do not provide a waiting list. If a date and time is sold out, there is always a good chance that we will add an additional tour on that day. Please email us to let us know what date you are interested in if you do not see availability.
Gratuities are greatly appreciated, although not mandatory. The standard gratuity in the service industry is 15%-20%.
Yes, bathrooms are available during our tours.
The tours are held rain, shine, or snow. We advise to check the weather conditions for your days event and dress appropriately. In the event of inclement weather, we will contact you to discuss options. We also provide umbrellas that can be borrowed for our walking tours.
Many of our experiences can accommodate people with limited mobility. We do our best to make it clear on the experience description. Unfortunately, our food tours make stops at many heritage buildings and some of these locations have multiple stairs and they do not have lifts available.
Please contact us and we will do our best to provide a translator for your experience if you require it. This will depend on the experience, for example, we can arrange a french speaking guide on our walking food and beverage tours.
We absolutely do! We can accommodate a variety of special requests (family reunions, Birthday parties, out of town guests, corporate, conventions, festivals, parades, grand openings and more).
You should bring with you a camera and a small bottle of water. When it’s really hot out, we recommend an application of sunscreen on exposed parts of the body and a lightweight pair of sunglasses. During the cooler seasons it’s important to wear and an extra layer of clothing and consider bringing gloves. If it looks like rain we can provide you with an umbrella for the tour.